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Job Title: IT ASSISTANT

Description

SCOPE

To support the Network Administrator in the maintenance of group’s computer hardware and software, communication and networking systems.

RESPONSIBILITIES

Responsible for the maintenance of the group’s LAN infrastructure
Troubleshooting of hardware & software related issues
Responsible for the administration of all backup & restore procedures
Responsible for the research of any hardware/software requirements as per the group’s needs
To assist with the implementation & administration of any hardware/software operations
To assist with maintenance & development of the group’s web-sites
To assist with the maintenance & administration of the group’s communications system
To assist with the development & implementation of system security policies
To assist with the development of procedural & training manuals
End-user support
To assist with any other IT/technical related issues as directed by the IT Manager.

QUALIFICATIONS & EXPERIENCE

Details

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